It Goes Up To Eleven

Tomorrow is our 11th Anniversary. In honor of this feat, our friend posted the following as his "Quote of the Day" email thread. Enjoy.

Nigel Tufnel: The numbers all go to eleven. Look, right across the board, eleven, eleven, eleven and...
Marty DiBergi: Oh, I see. And most amps go up to ten?
Nigel Tufnel: Exactly.
Marty DiBergi: Does that mean it's louder? Is it any louder?
Nigel Tufnel: Well, it's one louder, isn't it? It's not ten. You see, most blokes, you know, will be playing at ten. You're on ten here, all the way up, all the way up, all the way up, you're on ten on your guitar. Where can you go from there? Where?
Marty DiBergi: I don't know.
Nigel Tufnel: Nowhere. Exactly. What we do is, if we need that extra push over the cliff, you know what we do?
Marty DiBergi: Put it up to eleven.
Nigel Tufnel: Eleven. Exactly. One louder.
Marty DiBergi: Why don't you just make ten louder and make ten be the top number and make that a little louder?
Nigel Tufnel: [pause] These go to eleven.

- This is Spinal Tap

The truly fun part is that we've dubbed this the "It goes up to 11" Anniversary. It's a much better year than boring old 10. Why? Because, it goes up to 11!

Kids Grow Up

In what feels like a lifetime ago, I was a young, direction-less 20-something living with my parents again, doing a bit of volunteer youth ministry at Bethesda Lutheran in New Haven CT, while working 2 part-time jobs. Looking back, it was one of the best & worst times of my life. I met amazing people (including my wife.) I was also feeling the brunt of shame coming from crawling back home to my parents. But I digress...

Amazing people...

One of "my kids" from youth group came to visit us this weekend. She's now an adult trying to make her way in the world. I, apparently & unfortunately for her, had a great deal of influence on her innocent mind. Twelve years ago we had a "passing conversation" about faith. Today, she points to that single conversation (which I couldn't even remember when we talked about it) as a major turning point in her life. It lead her to seminary and a call to ministry.

Remember: Watch what you say to children. They remember stuff!

At some point over the weekend, it became obvious that this "kid" I helped teach Luther's Catechism and treated to pizza is now an adult. She's a world-traveler and is currently doing hospital ministry in Tennessee. During a dinner conversation Friday night, she totally impressed the hell out of me. First, she properly corrected my paraphrasing of one of Paul's letters. Then she proceeded to make my point for me. (Damn, know-it-all kid!)

The other really cool part of her visit is some music she shared with me. During my time at Bethesda, I got to know several of the really little kids. One of them is now a talented musician & songwriter. Only 16, he's got a band that's got an old-school punk-rock edge. I was really impressed. I would pay for his music and he's still in high school. I got a real kick listening to his music and reminiscing about my time in New Haven.

It made me feel real good to see my friend all grown up. It was amazing to be reminded that I helped give someone direction even at a time when I had none. We can give so much to each other even when we think we have nothing to give.

Now, if you'll excuse me, I've got to add some music to my iPod's alternative & punk playlist.

The Dreaded Highlander Stormtrooper

Saturday, we took our house guest to the Carolina Renaissance Festival. It was a great day. Sure it was overcast, but that kept the temp down.

We caught several comedy shows, watched some jousting, saw some friends who perform at the show. It was great.

It was also Halloween. Festival guests who dress up tend to run the gambit of outfits. Very few are "traditional" Renaissance garb. Some is well-done from other periods or catch the wave of fantasy genre. Add Halloween to the mix and stuff gets a little weird? How so? What about a Stormtrooper in a Kilt?

I'm torn between having a Highlander/StarWars Mashup quote or a Braveheart/Starwars Mashup. Is this some sort of special unit? Whatever, it was just wrong. BUT, funny enough to be picked on in the one comedy show we attended.

Still, I'm lost on this one. What about?...

"There can be only one, but strike me down and I will become more powerful than..."

Or Perhaps

"I've got a bad feeling about this, they may take our lives...."

But I digress...

It was fun!

Things that Don't Make Sense

Our town's recycling truck is the beat up 20+ year old monstrosity that spews smoke every time the driver hits the gas. He hits it hard every 20 feet.

I'm sure the value of recycling outweighs the impact of this monster, but it's just plain stupid.

Good Customer Service Still Happens!

I got an email today from Netflix saying that my next DvD isn't available at a local center, but is shipping from another part of the country. Bummer right? I won't have a new DvD for days. Except, Netflix took care of that issue. They added a 4th DvD from my queue that will certainly arrive tomorrow.

I bet this was all automated. It's still great.

Too often I've seen companies fail their customer when things go wrong because they do not have effective measures for dealing with problems. Customer service doesn't have to mean that someone has to go out of their way. Good customer service means that a company has a system in place to provide good service to customers.

This is a very simple example of the right way to do business. Take care of your customer before they even ask. It's the kind of little thing that keeps me as a customer & makes me tell my friends about a business. It's true for a local store as it is for an online shop.

NBA League Pass for Broadband

Until November 3rd, the NBA is offering free access to it's online streaming service. I'm hoping the service blows me away so I can ask for it for my birthday. Then I can watch the Sixers (and several other teams) this season.

Check out the service at NBA League Pass Broadband.

Note: Go Phillies! What a great game 1!!!

Awesome Nod to Firefly

Dear Firefly/Nathan Fillion Fans,

Goto Hulu immediately and watch the opening sequence of this week's "Halloween" episode of Castle. You will not be disappointed.

If you don't watch Castle, why the F#^$% not?